Feedback and complaints
A number that looks wrong, something hard to use, or a complaint: write it here. Every message is read.
Received
Reference
Keep this reference and quote it if you ask about progress.
To ask about progress later, keep this reference and remember the contact you left. If you left none, remember the day you sent it and its first few words. We use these to check that it is you.
If you left contact details, we will reply as soon as we can. If not, we still read it.